Billing

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  • Question
  • Updated 3 years ago
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I chose to pay off my tab to get a cheaper plan, will that appear on my phone bill? I did this yesterday when does it apply? The phone bill coming up tomorrow or the next one?
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Alex Turcotte

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Alex,

You will see the tab payout on your phone bill. I'm not sure which one it will appear on as it is close to the bill date and am not sure if the billing period closes a few days before the bill is posted or not. 
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Alex Turcotte

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Thank you so much!!! I just pay it like I normally pay my phone bill? Nothing changes?
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Mathieu, Mobile Master

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Exactly, you will see the tab payment on page 3 of your bill and you would pay it just like you pay your bill, it will be just more expensive than usual due to the tab being one it
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BobTheElectrician

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You may have to call in but you can pick any new plan you want immediately. May just take a few days MAX for the payment to clear. No extra service charge to migrate since you can't do it online.
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Chad Burr, Mobile Master

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They changed it, you can pay your tab online now and it is credited instantly and shows on the next bill. 
(Edited)

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