Billing

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Why do I receive my bill on the 12th and only have until the 1st of the following month to pay? My bill date is the 6th .... why is my bill never delivered on the 6th? I have it sent by email so this should not be an issue.
Photo of Doug Lowther

Doug Lowther

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Not Jeff

Not Jeff

  • 2,058 Points 2k badge 2x thumb
Your monthly plan probably ends on the 6th of every month. Then your monthly bill arrives on the 12th. Then, because Koodo is so sweet and nice, you have until the 1st of the following month to ensure you have time to pay your bill online.

Koodo knows that sometimes the billing date doesn't always align with paydays for their customers. So they give you extra time to make life as easy as possible!

This conversation is no longer open for comments or replies.