Billing .. and Tedding's Unexcellent Increase Adventure ???

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  • Updated 4 years ago
  • Answered
Hi Koodo!
Can you explain why my monthly billing jumped to $50.40 from the regular $44.80? This is the 3rd time it's happened.
I know I've had a couple bills previously which were higher due to data usage, but I didn't think I went over my limit this month. Soooo, what's the reason for the increase? Did you raise your rates, and I missed the memo?
Part of why I chose to go with Koodo was due to the great (low!) monthly price. I think my tab is paid off, too ....
Thanks for any information you can offer!
Krystal
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Krystal Blue Persuasion

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  • unsure

Posted 4 years ago

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Dennis, Mobile Master

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Koodo never changes your plan.

What does your pdf ebill say your charges are for?

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