billing

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

my pill is usually 50 dollars a month but it's saying it's almost 65 dollars when I didn't go over anything, I need this fixed this happens every time I pay my bill early.
Photo of Monica Piorro

Monica Piorro

  • 72 Points
  • annoyed

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,120 Points 100k badge 2x thumb
Have you looked at your pdf ebill to see the details of why your bill is higher?
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,996 Points 10k badge 2x thumb
Hey Monica,
That seems strange.
I wish I could give you some insight but honestly the only real help you're going to get is from Customer Service at *611 or 1-866-995-6636
They are the only ones with the details on your billing issues.
Head over to self serve for a second first though and see if you can see any data or talking overages that might just answer your question first.

Take care!

This conversation is no longer open for comments or replies.