billing

  • 2
  • Question
  • Updated 3 years ago
  • Answered
if you're set up for preauthorized paying when does it come out of your account or do you have to do something first?
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Aidan Rambaran

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Posted 3 years ago

  • 2
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Jonathan I, Mobile Master

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I don't know the exact time frame but it's usually around 10 or so days before your cycle date. It's automatic, hence the term pre authorized.
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Mr. Raymond Gray

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How do I get out of all my emails from Kodoo ok Jon and how do I do this ok tyvm Jon !!
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Veronica

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Hello Mr. Raymond,

To unsubscribe from the emails received from the Koodo Community, please follow these steps:

Log in to Koodo Community
Click on your username in the top right corner of the page
Click on Profile
Go to Email & Notifications
Unsubscribe from our notifications by unchecking the little box corresponding to the various types of notification
Click Save Emails and Notification

Let us know if there is something else we can help with!
(Edited)
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Veronica

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Hi Aidan, 

The payments are withdrawn approximately on the 15th day of your billing cycle (Bill Date plus 15 days). Please be informed that it takes one full billing cycle before the preauthorized method of payment becomes effective and a manual payment must be made for the amount due. 

Many thanks!

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