Bill

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  • Updated 3 years ago
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I want to dispute a charge on my bill... who do I direct it to?
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Doug Barber

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Posted 4 years ago

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Ahmad

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Dial *611 from your Koodo phone or 1-866-995-6636 from any other phone
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Kelly

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I think I read somewhere that it will cost something if I call? Do you know if that's true? I have a $5 extra charge on my bill but it's ridiculous to call if it will cost me the same amount.
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5s

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Does not cost to call billing , regarding BILLING.
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Ahmad

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Kelly, if you called in to do something that you could have done on self-serve, then yes you would be charged $5. But as 5s said, you aren't charged to call-in and inquire about billing concerns 
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Kelly

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Thank you!!
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Robert, Mobile Master

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Make sure you understand the probation. Read this : http://help.koodomobile.com/my-bill/c...

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