Hi, I was travelling around South America and I ensured my data was off but my phone bill is excessively high. Can't find any contact numbers to call so please let me know what number to call as I need answers.
Have you reviewed your PDF bill downloaded from Self-serve? It may answer some of your questions, and you will need to have it when you discuss it with a Koodo CSR. Once you have reviewed it, you can ask questions of clarification here. For Billing Inquiries: #227 from your mobile phone. You can also contact them on Facebook or Twitter. How-To: you can send a tweet to @koodo - and one of our agents will help take the conversation private, or send us a message from facebook.com/koodo. They are still busy from the Boxing Day / New Year promotions, so call wait times are still fairly long.