Bill charges taken off, when will it be processed on my account?

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  • Updated 3 years ago
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I had a problem with some charges on my bill. I spoke to customer services and they took the charges off (two days ago now). When will I see this on my account so I know exactly how much my bill is now?
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Posted 3 years ago

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Photo of Ahmad


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You won't see it reflected until next months bill is issued
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Does the mean I have to pay the current charges on my online account ($200 over my usual charge) or do I just pay what my bill normally is.
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Mathieu, Mobile Master

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I'm pretty sure you pay it as is, and next month you get credited for the charge that was taken off.
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Jonathan I, Mobile Master

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Check what your account states you owe online rather than the bill itself. Bills can't be changed after they're processed. Just the amount owing on your account can.

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