Better service when you dial 611

  • 1
  • Idea
  • Updated 5 years ago
  • Not Planned
Archived and Closed

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When i call and need help, to be told the offices are closed just simply doesn't work in 2013
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Martin Tremblay

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Posted 5 years ago

  • 1
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Sophia, Mobile Master

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Well.... it's a nice idea... but the problem is if Koodo is going to offer 24/7/365 phone support, it will reflect in the price of the plans for sure :(
That's why they provide this community where most (I'd say 95% of all questions) are answered by fellow members like yourself :)
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Chris Petersens

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What time of the day did you call?
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Sumaya K.

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Hey Nick,

If you have a question that's outside of normal hours of operation, feel free to post it here. One of the us at Koodo or our community members will be happy to help you.

Thanks!
Sumaya
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Marcus Fenix

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Nick? There's no Nick in this topic.
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Sumaya K.

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Sorry, I meant to write Martin :)

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