Been a few days and still havent got a confirmation / shippping email

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  • Updated 1 year ago
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Been a few days and i still havent received an email for shipping and tracking after i ordered a phone , is it safe to post my order number on here and someone could tell me whats going on with it please ?
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Lisa Shearer

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Posted 1 year ago

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Chadwick, Mobile Master

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Official Response
Hi Lisa. Here's some info please contact them.

For questions about your order email us at koodo.webstore@koodomobile.com – you’ll get a response quickly. Please include your sales order number in your email message.

If you want to call us about an order you’ve placed, contact us at 1-844 566-3697 Tuesday through Friday, 3pm to 9pm EST.