BBM not working?

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  • Updated 4 years ago
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my bbms are not sending or receiving. This has happened a few times and then works again. What kind of a problem is this? To me it seems like service?? or is it phone related? I have a blackberry curve
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susie cox

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Posted 4 years ago

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Myke

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It's probably hiccups with the mobile data connection. If it's only for a couple of minutes, I wouldn't worry about it.
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Matthew Hill

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It could be a phone issue. The antennae on the phone could be dropping signal/data. If you have a Koodo kiosk anywhere near you, try bringing it there and see if our associates can help you out. If you're on a post-paid(month-to-month) plan, they might be able to send out the phone for repairs if the issue persists. You would get a loaner phone in the mean time, of course.

Also

If you're interested, and if your Tab balance permits, you could upgrade to a different phone! Which would not only solve the problem, but also get you a brand new phone!

-Matthew.
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Myke

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It's not just going to affect 1 app though. If it's a mobile data connection issue, multiple applications would be affected.

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