BBM Issues

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  • Question
  • Updated 5 years ago
  • Answered
I have a BB Bold 9780, on prepaid with koodo. I have been trying to get BBM to work with no success. I have a data booster and I'm always connected to WIFI. I have the latest software available for my phone and no IT policy. Is it my phone or does koodo just not allow BBM with prepaid? It is originally a Dell phone that is unlocked to use with any provider.
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Pat Thebeau

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Posted 5 years ago

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Chad Burr, Mobile Master

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Sorry Pat

You need access to BIS through your provider for bbm to function, even over wifi

Koodo doesn't have data boosters that are compatible with your BlackBerry so you won't be able to use any data functions on your BlackBerry while on prepaid.

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