BBM add-on not appearing on phone

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  • Question
  • Updated 5 years ago
  • Answered
Hello, I bought the 5 dollar BBM add-on yesterday afternoon for my Blackberry and it still hasn't shown up on my phone, while it shows up on self serve. What can I do to fix this?
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jtongers

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Posted 5 years ago

  • 1
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Paul Deschamps, Mobile Master

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With the phone on Try pulling out the battery and SIM Card for a minute or so then replace them and try the phone again.
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Yannick

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Hi there, is BBM working now?

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jtongers

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Yes it is! I tried out Paul's suggestion and it worked after the second time. Thanks
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Paul Deschamps, Mobile Master

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Great to hear tjongers, well enjoy and if you could star the suggestion that worked above it will help when others have the same issue to know how to solve the issue. Thanks and have a great night :-)

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