BB upgrade problems

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have a Q10 which I purchased from BB directly. For whatever reason I have not rec'd notification of the 10.2.1 upgrade (checking via the phone and also trying to force with BB link) ..

I have also tried to put in another Kodoo SIM card that did the upgrade and same results .. "you have the most recent upgrade"

Does anyone have any ideas what I can do?

Thanks.
Photo of coughpls

coughpls

  • 200 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
It's a staggered roll-out. You should be getting your update within the next few days.
Photo of tshooz

tshooz

  • 2,936 Points 2k badge 2x thumb
trying a Rogers SIM seems to work. Have you checked BB link on your PC?
Photo of coughpls

coughpls

  • 200 Points 100 badge 2x thumb
Thanks everyone. Ivan was correct .. the staggered roll out .. I just got my notification.

Case Closed.

This conversation is no longer open for comments or replies.