Battery dies too quick

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  • Updated 5 years ago
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Is their anyway I can get a free battery?
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Mack Chisholm

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Posted 5 years ago

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Zaphod Beeblebrox

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If you are covered under warranty, Koodo can arrange to have a new one sent to you.
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Erwin

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Hello Mack,

You would have to call customer service at 1-866-995-6636 or come to a koodo kiosk so they can oder you a new one for free. Considering you are still under the 1 year manufacturers warranty.
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Paul Deschamps, Mobile Master

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What phone do you have and how long is your battery lasting exactly?
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Danielle

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Also for future reference don't charge your phone in heat or extreme cold and dont charge your phone for longer than ( i think ) four hours at a time. it wrecks the battery to charge all night. And of course if under one year warranty Koodo will do its very best to help you out with your situation :) Koodo has great customer service after all :)
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Paul Deschamps, Mobile Master

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It doesn't wreck your battery to charge it overnight at all, you could leave it charging for 2 days if you want it will stop charging it's self after it reaches max level.

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