Battery charged, still dead Samsung Ace II

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  • Updated 5 years ago
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The battery was removed from the my new phone. When put back in and fully charged, it is still dead. Anything else I need to do?
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Shawna Willan

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Posted 5 years ago

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Jonathan I, Mobile Master

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This may sound stupid but make sure you hold down the power button for a few seconds to turn the phone on.

Also, your second sentence confuses me. You charged the phone while the battery was inside it, right?
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Timo Tuokkola, Mobile Master

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Also, the power button is the one on the side of the phone, opposite the volume control.
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Shawna Willan

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Yes charged up inside. Thanks, it was needing to hold the power button longer that I needed to do. Appreciate it.

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