battery issues

  • 2
  • Question
  • Updated 3 years ago
  • Answered
Samsung galaxy core lite android
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Rosslyn Macqueen

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  • confused

Posted 3 years ago

  • 2
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Chad Burr, Mobile Master

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Good morning Rosslyn,

Could you be more specific about what's happening?

Thanks
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Rosslyn Macqueen

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So one example is last night before I went to bed I had 61% battery and in the morning the phone had turned off because of no battery life. Yesterday in a one hour period my phone went from 91% to 13 % and the phone was in my purse not used once in that span.
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Mathieu Carrier

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Two questions, do you close all your applications? And do you often use your phone while its plugged in?
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Rosslyn Macqueen

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I think I always close my open apps but as far as using it when it is plugged in I definitely do that. Is that bad?
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Mathieu Carrier

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Well it kills the battery life faster, its like being on a laptop while the battery is charging, the battery life is reduced :) I think you just need a new battery :)
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Matthew Sider

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did you clare any running apps in the background
Some times I see people use chargeing adapter are not ment for the phone this my put stress on the battery
only use samsung adapter to charge it thats if you got samsung
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Rosslyn Macqueen

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I use my Samsung charger but I will check on the running apps. Thanks for your help.
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BobTheElectrician

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A battery that dives almost 80% in one hour of normal use is only good for the scrapheap.

If you are still under warranty (12 months), visit a Koodo boutique to get it replaced.
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Rosslyn Macqueen

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Thanks

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