Baseplan expired

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  • Updated 5 years ago
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I topped up my account and it still says my baseplan has expired. How long does it take to update?
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Dave Jeffrey

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Dave, I think you need to call Koodo (*611) to explain your base plan didn't renew automatically... that's what should happen. I had the same issue and they sorted it within a few minutes :)

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