base plan not renewed

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  • Updated 3 years ago
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in prepaid- how much time i can hold a SIM without renewing my base plan before it become inactive?
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Daniel Shriqui

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Posted 5 years ago

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Hi Daniel... If you do not renew your Base Plan for 3 months, the account will be closed and you will lose the number you have...
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After 90 days if you want to activate your phone you should buy new sim and activate it with different account/number
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Sophia, Mobile Master

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Hi Daniel, both answers above are absolutely correct :) But I was just wondering: did you intend not to renew your base plan, or are you saying it should have but didn't? I'm asking because last week my base plan did not renew either, even though I refilled my account. This is decidedly a bug and if that happened to you, I suggest you call Koodo to sort it :) (*611)
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Raj Kirit Ep

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how do i disconnect the prepaid connection

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