Base plan Expired.. How to reactive my 25 dollars based plan ? Balance with already enough money...

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
My base plan expired yesterday, I have bought a top up voucher of 25 dollars today in one of your store. I came back home, top up my account. I have now a balance of 25 dollars but I cannot find the option "pay/reactivate your base plan" or something like this... How can I use this money to reactivate my base plan ? Thanks for your help...
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jo phil

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Posted 2 years ago

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Chad Burr, Mobile Master

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Have you tried choosing a new baseplan?
(Edited)
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jo phil

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My mistake it seems my base plan will expire tomorrow, so the balance should activate my base plan automatically if I understood well...
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Melissa, Employee

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You're right Jo! Good thing to have the funds in advance on your account that way you won't have any interrupted service.  Have a great day!

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