Base Plan did not renew

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I just added minutes to my base plan and it did not renew and now it says my phone number isn't recognizable....
Photo of Roxanne


  • 70 Points
  • annoyed...I just spent money on my phone and now I feel it's been wasted

Posted 3 years ago

  • 1
Photo of Ahmad


  • 96,062 Points 50k badge 2x thumb
Call customer service at *611 from your Koodo phone, option 6. You won't be charged the $5 fee.