Bad signal with varying phones

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  • Updated 4 years ago
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I've owned the Nexus5, HTC One X, and Currently Oneplus One.

I started using N5 from koodo and i had varying signal from 1 bar to full. Had to give my N5 to my little brother and had to go to my back up phone, the One X. On that phone i would always have full bars. Now that i have a Oneplus One, the signal has gone down again and it won't go higher than 1 bar. This is all in toronto. Any ideas why this is happening?
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B

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Posted 4 years ago

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Dennis, Mobile Master

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Are you using the same sim card in all of them?
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B

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Same sim in all 3 phones
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Dennis, Mobile Master

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I dont have any answer. Try calling Koodo and maybe their tech support can check things out

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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Peter

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You can also try resetting your network settings and see if that makes a difference.
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Dennis, Mobile Master

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It's the N5 that throws me off.

Have you tried with one phone then take the sim out then try another phone right away while in the same spot?
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B

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this was all in the span of 3 months, the nexus 5 i don't have anymore, but i just put the sim in the OPO yesterday from the One X, the X had full bars and OPO has 1
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B

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Also the app didn't work im still only 1 bar
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Peter

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I'm also out of ideas on this one (not having the OPO myself).

You may want to try posting to the OPO forums directly as it seems to be a known issues and maybe they can offer some suggestions.

You can also try calling Koodo and maybe their tech support can check things out per David's last message.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Sorry we couldn't help.
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B

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its ok thanks still

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