Tonight I spoke with a great gentleman named George (1400642) in customer service. He seemed very confident, professional and down to earth. I have been with Koodo for several years and have never had experience with a service provider the way Koodo has provided it to me. I never need to call in to customer care or visit retail locations because that is how wonderful their service works for me. If i do need to call in, like i did tonight, i'm always greeted with fantastic people who show understanding about the concerns brought to their attentions. So thanks!