Automatic Top-up discrepancy

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  • Question
  • Updated 4 years ago
  • Answered
Why does my Transaction Record show $50. credit when I just approved Automatic Top-up for $15?
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Dave Hallam

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Posted 4 years ago

  • 1
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Sophia, Mobile Master

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Did you manually top up with $50 as well, Dave? What does your balance say? Automatic Top-Up only charges $15 on the day your base plan is up for renewal :)
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Dave Hallam

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No, I didn't intentionally authorize a top-up of $50. Could it have happened when I exited the Top Up tab to use the Automated Top Up tab instead? I'll check what the default amount is on the manual tab. Thanks for the clue.

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