Automatic payment not made for bill due to credit limit exhausted on my credit card

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  • Updated 1 year ago
I have automatic payment enrolled for my koodo bill but this month the bill was not paid automatically due to my credit limit already exhausted on my card. Now i can see that an amount of 77$ is due for 8 Feb but simulataneously it is also showing a payment recieved of 77$ on 31 jan which however is not there on my credit card statement. 

Do i need to make payment right away or will koodo again try to charge to credit card ?

I heard that they charge to card automatically 15 days before due date but i am not sure whether they do it repeatedly till payment due date if the initial call to card result in refusal.

Also will this Automatic payment refusal due to credit limit exhaust impact my credit score ?
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sumit goel

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Posted 1 year ago

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Dennis, Mobile Master

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My understanding is that they try to process the payment once on the day they said they will take the payment on your pdf e.bill.