Automatic Koodo Tab Saver

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mention

Currently, as it stands Koodo postpaid customers get up to $150 in positive tab balance by continuing to pay full price for their plan each month, with 15% of their monthly bill going towards positive Tab. Koodo also offers no Tab customers the option of 10% off their monthly bill.

When a customer reaches $150 in a positive tab balance, they continue to pay their full bill, without getting their rightful 10% off unless they reach out to Koodo. I think that upon reaching the maximum Tab balance the 10% off should be automatically applied. Many customers pay their bills without really thinking about it. I feel like this is the kind of service that makes Koodo stand out from their competitors. It's the little things that count.
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Kieran Jones

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Posted 3 years ago

  • 2
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RudyW

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Don't you lose your positive tab if you switch to the 10% off option?
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Kieran Jones

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No. When you switch to the 10% option your Tab balance is frozen and you can still put it towards a new phone down the road.

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