Auto Upgrade for Services

  • 1
  • Idea
  • Updated 5 years ago
I suggest that when adding new features to Koodo plans, that means the existing users of the current plan to be added automatically without having to add it as plan over again. Or at least that is what happened with me when Koodo doubled the offers for the plans, I still see them the old things for me.
Photo of Issa Barmawi

Issa Barmawi

  • 1,330 Points 1k badge 2x thumb

Posted 5 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Not everyone want to change to the new plans. There are slight differences that some people may not want. Data overage for example is different on these than the old ones.
Photo of Issa Barmawi

Issa Barmawi

  • 1,330 Points 1k badge 2x thumb
I agree, Chris, but for doubling the minutes, and data, I don't think anyone will refuse, if they are going to refuse it, then don't use it as simple as that, but why should I ask for this added value?
Photo of Starfox

Starfox

  • 5,718 Points 5k badge 2x thumb
You would be surprised. I've hear stories where p[eople are offered something that is significantly cheaper and giving them more with no hidden fees or catches yet they still refused to change. Some people still don't like change.

This conversation is no longer open for comments or replies.