Auto-refill for data/voice boosters

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  • Updated 5 years ago
  • Under Consideration
For those on prepaid: would you think it'd be nice to have an auto-refill feature for boosters? Currently, you can renew your baseplan automatically by registering a credit card in Self-Serve. I suggest that besides each booster you buy, there should be a checkbox to allow auto-renewal of said booster using the same credit card you have on file in Self-Serve. This way you could have uninterrupted service without having to "remember" to top up + re-buy a booster.

Basically, simply allow an empty booster to refill itself just like the baseplan with a registered CC. Maybe it's just me, but I think it'd be convenient!

Whaddya think?
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Some random Mobile Master, Mobile Master

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Posted 5 years ago

  • 3
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MatB

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Booster is valid if account is in active state, it does not expire, does not auto-renew
does not have start/expiry date like Base plan, can only be stacked or,re-purchased before depletion. Usually customers receive notifications to renew their boosters before depletion
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Some random Mobile Master, Mobile Master

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@Mat: You're missing the point. I know exactly how they work already. I was suggesting to add a checkbox to automate the process.
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Sophia, Mobile Master

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Yes, that would be nice.
You'd need to be able to switch it off, and also you'd need to receive a warning like you do with the base renewal...
But if those two conditions are met, bring it on :D
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Some random Mobile Master, Mobile Master

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A checkbox would allow just that :D I might be wrong, but I think it'd be great and would act like those chicken roasting gadgets on TV: "Set it, and forget it!"
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MatB

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with credit cards registration it'll be easy, what if customer forgot to buy voucher to top-up and fill up his balance?
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Some random Mobile Master, Mobile Master

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@Mat: Did you read my original post buddy? It's all explained there, with the credit card bit and all that. I don't mean to sound rude, but it REALLY looks like you did *not* read my post before commenting.
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Sumaya K.

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Hey TopperCNC, thanks for the idea! It's currently under consideration :)
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Some random Mobile Master, Mobile Master

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Great news Sumaya! If it gets the green light, it's going to be really useful. Boosters can last a long time and it's easy to forget to check and make sure enough minutes/date are remaining. Auto-refilling solves that, and since we already have the option to register a credit card, I thought it'd be convenient to do this as well! Thanks! :)
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Sophia, Mobile Master

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Wow! Great news! Thanks for suggesting this, Topper :D
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Some random Mobile Master, Mobile Master

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Well Sophia, if it makes everyone's life easier on prepaid, why not! We auto-renew the base plan anyway, let's do the same with our boosters! :)

And while we're at it Koodo, give prepaid a little more publicity! It's seriously a great option, but many people don't even know there's prepaid on Koodo. I love it so far (it's identical to my previous postpaid, service-wise), and I'm pretty sure, given the opportunity, other people would too! Oil up El Tabador and send him on a prepaid awareness mission :D

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