authentication problem message for wifi

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  • Question
  • Updated 2 years ago
  • Answered
I try to connect to home internet and get message authentication problem. my phone shows my internet provider and it seems connected but then the message shows of authentication problem.
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Posted 3 years ago

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Mayumi, Mobile Master

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Did you try to disconnect from your home internet and connect it again?
Or restart your modem/router and/or your phone?

Can you connect to other wifi ( public wifi)?
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rikkster, Mobile Master

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To add, check that you are entering the correct password for your router. One digit or character missing or not capitalized can also give an authentication error.
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Nancy King

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That was the problem. THANK YOU! This has been troubling me for months!!