As through I'm made of money

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  • Updated 5 years ago
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I paid through my bank account, forgetting that I had set up pre-authorized billing as well so I double paid. Now I have a nice credit. Rather than waiting for my plan to syphon those funds, I would rather use it to go towards my tab. Can this be done?

I am not offering to double pay anyone else's bill by the way.
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John Dryden

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Posted 5 years ago

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Zaphod Beeblebrox

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The tab has no moentary value. As such, any credit balance on an account cannot be transferred to the tab.
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You cannot make payments towards your tab, except when you cancel your plan before the tab balance reaches $0.

There really is no incentive to pay your tab down early as 15% of your plan cost is deducted from your tab per billing cycle. Otherwise, once your tab is $0 or positive, you can get a 10% discount on your plan. You do not get a better bang for your buck if you pay your tab down early; you're just parting with your money earlier.

(Your credit balance on your bill should be completely siphoned by the next billing cycle unless you vastly double-paid your bill)
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Humberto Giambrone

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Boy, Koodo could really make some nice additional coin if it let people pay their tab at will. It amazes me how people don't understand the idea of an interest-free loan that DECLINES TO $0!
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I'm quite surprised when people want to pay off their tabs (and theyre not cancelling). You're literally getting free money
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Zaphod Beeblebrox

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Who doesn't like free money? Then again...I have had customers tell me they didn't think a credit given to them was legit so they wanted the credits reversed. I appreciated the honesty but I was stunned at the requests lol
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Ivan, Mobile Master

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Usually I find that people are asking to pay off the tab because they think that they can't upgrade until they do, for some reason (maybe because other providers require it?).

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