Area of coverage in Vancouver

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  • Updated 4 years ago
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Why my cellphone can't connect when ever I'm in the area of West Broadway, Vancouver, BC V6H1G1. There is no network. Are these area not really included in your area of coverage? If this will be the case then I'm thinking of shifting to other server because I can't go on like this. That's my area of work. My unit is Samsung Galaxy Ace GT- S5830D. I need to know from you the soonest possible because I have to make an action. Thank you.
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Posted 4 years ago

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rikkster, Mobile Master

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Looking at Koodo's coverage map, the address you've provided has ample 4G LTE coverage. Your best bet would be to call customer service (*611) and report the problem, I believe option 6 is technical support. The Galaxy Ace is an older device and may be showing early signs of age. You may want to look into something like the Moto G, Samsung Galaxy S II X or HTC Desire.

Koodo coverage map:

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