area code pre paid

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I was really dissapointed to discover when I switch to pre paid from my post pay plan the new number required me to dial the area code first to reach the cell which is not normal in my area. Is there some reason for this and is there a fix ?
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Huh? You can have any number on prepaid that's available on postpaid... in fact you could have ported your number across :) I'd call Koodo that you picked the wrong area code, they'll be able to assign you a number in your own area :)
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb
The 1800 tech support was clueless they just told me, thats how it is, I'll phone the local shop tomorrow. The strange thing is, it is the right area code its the same area code as my landline yet I still have to enter the area code to reach the cell. The old plan is not cancelled yet so maybe I will port the number if it can't be fixed otherwise
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
As far as I knew you must dial all ten digits throughout Canada regardless of what plan or service you have including landlines.
(Edited)
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb
Its not like that on my other koodo # I can just dial 7 digits to call the phone.
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Ooooh I did misunderstand your first post... Here in BC we have to dial 10 digits too on all lines. Could it be new where you are? Or did your old phone add the 3 digits automatically?
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb
If I picked up my land line and dialed my old cell number I only had to enter 7 digits. I know in some places 10 digit dialing is common but in newfoundland its only 1 area code.
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb
The number is working as expected now, I guess it just took a while for the routing to be updated
Photo of Roger H. Newell

Roger H. Newell

  • 120 Points 100 badge 2x thumb
Just incase anyone else with a Rogers Home Phone has this problem, the problem is with rogers, their exchanges are not updated quickly and some are incomplete so you have to dial the area code on some numbers, all other phones can reach the cell without an area code, providing of course they are local.
Photo of tshooz

tshooz

  • 2,936 Points 2k badge 2x thumb
I only have to dial 7 numbers in NB when i call someone in my local area. I've never tried to see if it works the same in other areas.

This conversation is no longer open for comments or replies.