Are there sign-up charges no one told me about?

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  • Updated 4 years ago
  • Answered
I just got my first koodo bill and its came to $63. My plan is only $42 plus tax and I haven't gone over any limits. What's going on koodo?
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Jessy Coers

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Posted 4 years ago

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Daniel Kim, Mobile Master

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That's most likely due to proration which is perfectly normal on your first bill. This should explain. https://www.youtube.com/watch?v=XlXFW... Don't worry Jessy you're not paying extra :)
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Chad Burr, Mobile Master

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It's prorated.

Some of that is your first few days
The rest is for next month

Your next bill will be normal
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Dennis, Mobile Master

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You can the explanation for you first bill here
http://help.koodomobile.com/my-bill/c...
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Jonathan I, Mobile Master

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Out of curiosity, where did you buy your phone? The rep should have explained this in store.
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Jessy Coers

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Best buy. But it turns out its just because if the overlap in monthly bills. So I'm paying for 6 weeks rather than 4.
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Jonathan I, Mobile Master

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Yup, that's normal. Sorry about that. Some reps don't mention this small but important information.

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