Are monthly customers entitled to purchase a phone outright?

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  • Updated 4 years ago
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Based on a current issue I've read, this question popped into my mind. I know that Koodo has separate prices for phones purchased on prepaid vs postpaid (not something I agree with, but that's not the issue here).

I had always thought that I, as an existing postpaid customer, can walk into a Koodo retail location and purchase any phone outright. So, if I wanted a Moto G for example, I could get it for $150 + HST. Is this not the case? The tab sliders on the website make me think that this is possible:

On the other thread, it was mentioned that any outstanding tab balance has to be paid off first. Now, I can understand this if you're using the tab again, but not if you simply want to purchase a phone with your own money.

I'd appreciate some clarification here.
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Ivan, Mobile Master

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Posted 4 years ago

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Photo of KaneSlavik


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My understanding is, regardless if you're purchasing the phone outright or using the tab again, the tab must be paid off before you upgrade. I could be wrong though.
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Chris Petersens

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You can buy it outright Ivan. But phone has to be activated on their network at time of purchase.
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In terms of cost, isn't it the same?

If you have a Tab and want to buy a phone outright, then you pay down the Tab then apply the same amount to the Tab for the phone you want to buy outright. In the end, you Tab is where it was before and your out-of-pocket expense it the same as if you bought the phone outright.

Your Tab is $75. You want to buy the Moto G for $150.

Your cost if you buy it outright: +$150

Pay down the Tab: +$75
Cost of Moto G: +$150
Use the same Tab amount on Moto G: -$75
Total cost = $150
(Tab stays the same, and out-of-pocket cost is the same as if you bought it outright).

It's really just a round-about way of doing it.
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Ivan, Mobile Master

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What about if your tab is $400? It's most definitely not the same. ;)

In any case, I got my answer. Thank you all.

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