Are kiosk associate able to change your current plan back to a previous grandfathered plan?

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  • Question
  • Updated 7 months ago
Please note: this change in plan shouldn't of happened.
1: I upgraded my phone and paid some cash upfront, so I could get the small tab.
2: The plan in question was under a medium tab.
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Nelson Hernandez

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Posted 7 months ago

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Dinh, Mobile Master

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Short answer is properly No. They could only see what is available to you on their system, mostly in market plans.
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Paul Deschamps, Mobile Master

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Once a plan is gone its gone there is no way to get it back as its not even in the system anymore.
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Nelson Hernandez

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Okay. Thank you.