Applying tab credit to new phone

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I recently bought a new phone through koodo online, thinking my tab credit would be applied to it, but it was not. How do I get the tab credit applied to the new phone purchase now?
Photo of JE

JE

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,758 Points 100k badge 2x thumb
I assume you have not received the phone yet.

You will need to contact the webstore

If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.

Hours of Operation:

  • Tuesday to Friday: 3pm to 9pm EST
Photo of JE

JE

  • 80 Points 75 badge 2x thumb
Thanks, I'll do that. The phone is in the mail!