applecare for samsung?

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  • Question
  • Updated 9 months ago
I have just realized I have been paying 9$ a month for Applecare + for my Samsung Galaxy 5, which is the phone I bought and signed up with.
How could this mistake have been made? I cannot remove it without paying 10$ to call and have someone remove it from my bill. And I will be demanding my money back from all past months.
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Nicole den Bok

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  • frustrated

Posted 9 months ago

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Robert, Mobile Master

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Hello Nicole,

Calling is the only way to remove it. Don't worry you won't be charged for that.
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Ivan, Mobile Master

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To clarify Robert's comment, the $10 charge only applies for services that can be done via Self Serve. Everything else including Self Serve issues, has no charge.
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Nicole den Bok

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Thank you
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David, Mobile Master

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Are you sure is is not the Koodo extended warranty, rather than AppleCare? It would be difficult to register for AppleCare without a serial number.
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Nicole den Bok

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It says Applecare + on my bill. And I only recently noticed it.