When I purchased my iphone I added Apple care protection onto my plan. I have cracked my phone and there is also water damage. And I able to trade this in for a new phone (+ fee) for hardware warranty and protection?
Apple Care is handled at Apple stores or via their own telephone support. You will have to pay a deductible for the repair. If you have an Apple store nearby, give them a call to set up an appointment to swap your phone.