apple maps and google maps not working on iphone 6s

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  • Updated 7 months ago
i just switched to koodo and got a new iphone 6s.  i have been having trouble with both apple maps and google maps.  neither of them work...at all, the phone can not determine where i am most of the time, and when it is able to find my location on the map, it loses it almost immediately.  this renders both map programs utterly useless.  

i assume it has some thing to do with either koodo's network or the location services settings on my phone.  I didnt change anything on the phone and i didnt experience this issue on my old iphone 6s on other networks

any advice would be appreciated.
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Thomas Henhoeffer

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Posted 7 months ago

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Dinh, Mobile Master

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It could be due to some issues with location service in your iphone.
First I would reset the network settings on the phone. (General --> Reset --> Reset network settings)
Then go to Settings --> Privacy --> Location services --> On
Hope it could help.
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Thomas Henhoeffer

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will do, will post outcome after I try plotting a course again.

thanks.
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Thomas Henhoeffer

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gave it a shot, .....

did not work at first, but then i cycled location services off then on again and it seems to be working properly again.

thanks for the help.
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David, Mobile Master

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The iPhone determines location both from GPS satellite network and cellular towers. IF cellular data is available, it will find your location faster, than just GPS, so the issue is not likely the cellular network. Let us know if Azure's suggestion helps.