Apple care

  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Koodo cancelled Apple Care+ contract after I switched the carrier. I paid certain amount for the care already, I called Koodo that they would not offer the plan anymore. I wonder what my options are to Lee Apple Care+
Photo of Calvin Lin

Calvin Lin

  • 80 Points 75 badge 2x thumb

Posted 3 weeks ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,910 Points 100k badge 2x thumb
You would need to speak with Apple
Photo of Calvin Lin

Calvin Lin

  • 80 Points 75 badge 2x thumb
Called Apple, Apple will not honour the coverage because it was purchased through with individual carrier.
Photo of Dennis

Dennis, Mobile Master

  • 196,772 Points 100k badge 2x thumb
Then you are out of luck. This is why I would never buy apple care through a carrier. It basically locks you in with them
Photo of Robert

Robert, Mobile Master

  • 107,614 Points 100k badge 2x thumb
Are you sure about that? Even if you insist they won't honour it? 
Photo of David

David, Mobile Master

  • 93,960 Points 50k badge 2x thumb
Unless you paid the whole amount up front, you would not be able to continue the monthly payment plan once you were no longer a Koodo customer.

This conversation is no longer open for comments or replies.