Anyone experiencing service outages in Rossland BC?

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  • Updated 3 years ago
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  • (Edited)
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Phone keeps cutting out, goes straight to voicemail if someone calls. Is this a continuous problem in Rossland.?
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Corrie Stevenson

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Posted 3 years ago

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Yannick

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Hi Corrie, can you try to power cycle your phone? If you are still having difficulties, the best will be to contact our technical support directly. We can be reached at 1-866-995-6636 from another phone, option #6. A rep will help you out :) Thank you!
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Corrie Stevenson

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Thankyou I'll pass this information on to my daughter in Rossland. She's had problems over the past few days and can't find a Koodo service centre in Rossland or Trail.
(Edited)
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David, Mobile Master

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Closest Full Koodo retailer would be Andre's in Castlegar, about 25 minutes away.

Rock Island Tape Centre in downtown Trail may be able to offer some help at a shorter distance.

Due to the valleys in the Rosalind area, there might be some locations with poor service. Has she tried moving around in town?
(Edited)
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Corrie Stevenson

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Good to know about a retailer in Castlegar!
And possible help in a Trail!
She has been there for 2 1/2 months and this is the first time there has been an issue.
Thankyou for the information!

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