Any way to recover my account password by text? My email has changed due to an internet service provider change.

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  • Updated 7 months ago
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I've forgotten my password. My email address has changed due to an internet service provider change and I can no longer access it! Please help.
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Colin Geisel

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Posted 7 months ago

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Goran, Mobile Master

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Never by text. You'll need to send a private message to Koodo via Facebook Messenger or DM via Twitter or call 611 to get your account reset so can use your new email.
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Bernard, Official Rep

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A private message via Facebook is the best Colin. You will not have to wait on the phone. :-) 
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Colin Geisel

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Ok great! Thanks for the fast response. I've sent a message to the Koodo facebook page via messenger, just awaiting a reply.

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