Any time I add a new contact they stay intact that day but when I wake up the next morning they are no longer there.

  • 1
  • Question
  • Updated 1 year ago
All my originally transferred contacts never disappear but any new ones
do. It doesn't matter how little or much info I input for each contact when I wake up the next day the contacts are gone. This is my house phone so I don't shut my phone off over night. Only to restart occasionally during the day. I have a motorola moto X play. Thoughts?
Photo of Paula


  • 70 Points
  • frustrated and annoyed

Posted 1 year ago

  • 1
Photo of David

David, Mobile Master

  • 83,290 Points 50k badge 2x thumb
Are they being backed up to your Google account or another email account, or none at all - just left on the phone? If you don't have an account the phone is connected to to keep your data intact, it may not save them.
Photo of Allan

Allan, Mobile Master

  • 50,434 Points 50k badge 2x thumb
SImply restarting your phone has been said to fix this problem for others. As well if you haven't already I would suggest backing up your contacts with Google. Here's a link if you don't know how.