Any time I add a new contact they stay intact that day but when I wake up the next morning they are no longer there.

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  • Updated 1 year ago
All my originally transferred contacts never disappear but any new ones
do. It doesn't matter how little or much info I input for each contact when I wake up the next day the contacts are gone. This is my house phone so I don't shut my phone off over night. Only to restart occasionally during the day. I have a motorola moto X play. Thoughts?
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  • frustrated and annoyed

Posted 1 year ago

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David, Mobile Master

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Are they being backed up to your Google account or another email account, or none at all - just left on the phone? If you don't have an account the phone is connected to to keep your data intact, it may not save them.
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Allan, Mobile Master

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SImply restarting your phone has been said to fix this problem for others. As well if you haven't already I would suggest backing up your contacts with Google. Here's a link if you don't know how.