Answer quick

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  • Updated 5 years ago
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I have a prepaid phone. I paid bill last month and this month i just put a 35 dollars payment, my account balance says i now have 10 dollars in account and i cannot renew plan. This a glitch or a mischarge
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Brandon

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Posted 5 years ago

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Erwin

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Hi Brandon,

This month's base plan should auto-renew and you do not have to renew it yourself unless your changing your base plan.
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Brandon

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I still cannot call (which i have 10+mins per month) i cannot text well, and i get notification saying i have not renewed plan
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Chad Burr, Mobile Master

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I believe that your phone will still call *611 to speak with customer service.

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