Another customer with same phone number? Please help!

  • 1
  • Question
  • Updated 4 years ago
  • Answered
A stranger keeps receiving calls from my phone number. They are not coming from my phone; I am not making the calls, nobody else is using my phone, and there is no record of any calls on my phone history.

Is there any explanation for this? Could it be possible that another phone is active under the same phone number?

I would really appreciate an answer.
Thanks!
Photo of Emily

Emily

  • 96 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
Telemarketers masking with your number is the logical explanaition.
Photo of Dennis

Dennis, Mobile Master

  • 187,512 Points 100k badge 2x thumb
It's pooooossible.

However it's more likely it's someone is spoofing your number. Like the Robocalls from Pierre Poutine
Photo of Emily

Emily

  • 96 Points 75 badge 2x thumb
Do you know of any way to claim my number back? Or is there not much I can do about the telemarketers?
Photo of Dennis

Dennis, Mobile Master

  • 187,512 Points 100k badge 2x thumb
Nothing u can do about caller ID spoofing
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Sounds like the # you were assigned is a routing #. Did you recently get Koodo services?Did you recently request a telephone # change?Have you had this # prior activating Koodo services?
Photo of Emily

Emily

  • 96 Points 75 badge 2x thumb
I only joined koodo and acquired this number around 6 weeks ago. Who do you think I should contact about this?
Photo of Dennis

Dennis, Mobile Master

  • 187,512 Points 100k badge 2x thumb
Give Koodo a call and see if they can check it for you
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,052 Points 100k badge 2x thumb
Not a lot that can be done about number spoofing for two reasons:
1) it's virtually impossible to find out who is actually doing it
2) even if the guilty party is known, most of them operate from overseas call centres where such things are not illegal.

Wait it out for a week or two and they'll move on to another block of numbers. If it's a major pain, the other option would be to change your number.

This conversation is no longer open for comments or replies.