Annuler un exta go / Canled an extra GB

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  • Updated 4 years ago
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English will follow

Bonjour, j'ai utilisé un tout petit peu plus que ma limite de donnée avec mon réseau 3G, soit moins de 1 mo. Vous avez charger 10$ en extra pour m'offrir 1 go complet dont je n'ai pas besoin. Comment puis-je retirer de 1 Go et ne payé que pour ce que j'ai pris en trop?

Hello, I used a little more than my limit with my 3G data network, less than 1 MB. You charge $ 10 extra to offer me one full GB I do not need. How do I remove 1GB and only paid for what I got in too?
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Jessie Inconito

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Posted 4 years ago

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Daniel Kim, Mobile Master

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That's a bummer but since you only went 1 MB over, I would call koodo 611 from your koodo phone and explain nicely, they might be able to give you back the $10. I don't think koodo has a data cap option until $50 in overages so you would need to find a 3rd party solution such as an app or many phones have an option where you can set a data limit. Hope that helps :)

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