I had the BEST service ever tonight. I was at the Koodo location at Halifax shopping centre. I was unhappy with my phone case for the iPhone 6. I stopped in and saw Andrew. He was so fantastic. He asked me what I didn't like about it. It was still under my 15 days. Andrew did not push me into buying anything. He just gave me options and showed me the benefits of each. I have been dealing with phone companies for a while, but I will always come back to see him.