Allow postpaid Koodo customers to buy the same US roaming package as that just announced for prepaid customers

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  • Updated 2 years ago
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  • (Edited)
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Prepaid Koodo customers can now buy blocks of talk minutes, texts or data for US roaming  which can be carried over from one month to another until used up . Postpaid customers must buy packages that expire in 3, 10 or 30 days. These are expensive plans and lack flexibility for people who want a data only option.  Currently, we cannot buy data unless we pay for minutes and texts as well. 

Koodo, please give us loyal postpaid customers access to the new prepaid roaming packages, in addition to the roaming bundles we currently can buy.  Thank you!
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Elinor

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Posted 2 years ago

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Sophia, Mobile Master

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LOL this is the first time I see postpaid people beg for prepaid features ^_^

I agree, it's a pretty good deal :)
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Elinor

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Haha.  I know!  The key thing is choice.  I don't need a lot of minutes when I am in the States, just a few for dealing with emergencies etc. Ditto for texting. Most of the time I will have access to a land line.  My main need is data for skyping, Facebook, and getting directions while not near a wifi spot.  The prepaid plan sells separate data at a pretty good price.  The cool thing is that it doesn't expire after 30 days like the postpaid roaming package does. That makes it cost efficient for people who use data sparingly but over a longer period of time.
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Elinor

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That's not the point I'm addressing. It's the steep difference in price postpaid customers pay for choice compared to prepaid customers.

I've talked about my desire to buy roaming data separately from the packages offered to postpaid customers.  This would cost me $5 per 20 mb ($25 per 100 mb) compared to the prepaid price:  $10 per 100 mb.  That's 2.5X the price.

A similar difference in price is charged for texting in the US. Postpaid have two options: pay for a time limited right to make unlimited outgoing texts ($10 for 3 days, $15 for 10 days, etc.), or buy a finite number -  100 texts -- for 5 dollars. 

With the second option, you get charged the $5 as soon as you text the first time. You also lose any remainder of available texts when you enter a new billing period. So frugal postpaid texters, trying to keep expenses down are screwed twice, if their trip spans two billing periods.
 
Meanwhile Koodo's plan for prepaid customers charges $5 for 250 texts -- 2.5X cheaper than postpaid customers pay.  AND -- unused texts can be carried over from one billing period to a new one, indefinitely.  The booster never expires.

I'm really happy Koodo has extended US roaming to my prepaid friends.  I just want their deal to be an option for postpaid customers too.  And soon! It's the right thing to do.
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David, Mobile Master

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I'm sure your pre-paid friends would love to get your per-minute calling rates, as well. The two programs are not really able to be sensibly intermingled, and cherry-picking the best from each will only lead to future disappointment, as your expectations are unlikely to be met.

By way of example on my plan, $75 gives me 15GB of roaming data, unlimited messages and minutes while travelling in the USA.
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Elinor

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Huh?  How do you get 15 GB of data?  The posted amount is 750 MB. Where is this plan?
(Edited)
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David, Mobile Master

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By searching all the cellular providers, taking advantage of special offers when available, and looking at my long term needs rather than my immediate ones. The Excited States is a only short hop away, and I have numerous friends and acquaintances there, so border transparency was important for me.
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Goran, Mobile Master

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There's more to it than cherry picking when most other carriers, including Virgin and Fido, have significantly better rates for roaming than what Koodo offers now. I've used Carriers in in few other countries and am constantly looking up rates for people here and friends and the price delta between pre and post paid is a lot smaller than the norm in Canada. Prepaid is supposed to just be about paying for services up front and not have one be objectively superior to the other. Postpaid roll over data and minutes are not unheard of outside of Canada. If Koodo wants significant revenue from roaming, it's going to have to catch up and be competitive with other carriers so it doesn't rely on people who must use their number or ignorant people. I don't ever suggest Koodo for roaming because it's a ridiculous ripoff and I can actually tell people who I know with Fido if you only need some roaming to just pay 5 a day.
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Tony Hu

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I totally agree.... even fido has roam like home for $5 a day. 

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