Allopass and more !

  • 1
  • Question
  • Updated 4 years ago
  • Answered
My Number Got Banned from Allopass Can you Unban Him and why is ban ?!

I talked with allopass and he say me its my Phone company the problem not allopass :l ! Help !
Photo of Mathieu Coulombe

Mathieu Coulombe

  • 130 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Mathieu Coulombe

Mathieu Coulombe

  • 130 Points 100 badge 2x thumb
Payment refused

The financial institution has declined your payment.
Therefore, we cannot honour your request.
In case of technical problems concerning the payment,
contact Allopass Customer Support
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Are you talking about paying your cell phone bill, Mathieu? You'd need a Canadian credit card or bank account to pay Koodo, I don't think they accept Allopass or other payment methods, not even Paypal!
Photo of Moto G

Moto G

  • 6,066 Points 5k badge 2x thumb
No cash bill paying at Koodo Kiosk Sohpia?
Photo of Mathieu Coulombe

Mathieu Coulombe

  • 130 Points 100 badge 2x thumb
What I'm trying to say is that Allopass is blocking my payment or some stuff. I paid my bills and I've never had any problem before. Is only With Allopass i got this problem i pay too with Other Mobille payments and its fine but when is Allopass is totaly Refuse me ! D:
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Ahhh I see!!! Sorry for being so dense... thanks for your patience.

As far as I know, Koodo does not block numbers from any service, are you sure it's not the service you are trying to use that blocked your number?
Photo of Mathieu Coulombe

Mathieu Coulombe

  • 130 Points 100 badge 2x thumb
i contacted it on Facebook and he say me he never block the number :l
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
You're probably best off to call Koodo in that case, Matthieu, I'm out of ideas what it might be :( Sorry :( Or perhaps somebody else here can help you further?
Photo of Mathieu Coulombe

Mathieu Coulombe

  • 130 Points 100 badge 2x thumb
okay thanks to trying help me ! :) Have a nice days !
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
Mathieu, si tu veux payer des achats et les faire facturer sur ta facture de Koodo, ça ne fonctionnera pas. Koodo ne supporte pas le "Carrier Billing". Désolé!
Photo of Moto G

Moto G

  • 6,066 Points 5k badge 2x thumb
Sohpia I used to block cell numbers with my former Samsung Galaxy S2x, but you say Koodo does not block numbers
So the S2x number blocker is ACTUALLY an x2x phone feature?

This conversation is no longer open for comments or replies.