All my monthly bills are paid to the balance of 0$ and they cut my services and when i call theres none could help me .

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  • Updated 5 months ago
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Koodo has really bad service . All my monthly bills are paid to the balance of 0$$ and they cut my services and when i call theres none could help me .like what kind of garbage
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tabitha coward

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  • pissed off

Posted 5 months ago

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Bernard, Official Rep

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@Tabitha, suspension only occurs if an account falls behind payment. Your last payment, that we received, was about 2 months ago. And there is a significant outstanding balance at the moment. If you dial  #227 you can make payments there or by logging on online.  
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Mayumi, Mobile Master

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How and when did you pay it?

Maybe they couldn't receive it by the cut off dates?
I know that one missing payment doesn't cut you off tho.
(Edited)